Last Updated: March 25, 2025Welcome to E LINE TECHNOLOGIES - PRIVATE LIMITED ("Company," "We," "Us," or "Our"). These Terms and Conditions ("Terms") govern the professional services provided by our company, including Native Development, Cross-Platform Development, DevOps, Web Development, Design, and Gaming Services. By engaging with our services, you agree to comply with these Terms.
1. Interpretation and Definitions
1.1 Interpretation
Capitalized terms have specific meanings as defined below, whether used in singular or plural form.
1.2 Definitions
- Client/You: The individual, business, or entity engaging with our professional services.
- Company/We: E LINE TECHNOLOGIES - PRIVATE LIMITED.
- Service(s): The professional services offered, including but not limited to software development, DevOps, and gaming services.
- Project Agreement: A formal contract defining scope, milestones, payments, and other key aspects of the project.
- Confidential Information: Any proprietary, technical, or sensitive data shared during project execution.
2. Engagement and Project Initiation
2.1 Consultation & Requirement Gathering
- Clients must provide clear project requirements.
- Initial consultation will determine feasibility, cost estimation, and timelines.
2.2 Project Proposal & Agreement
- A proposal outlining deliverables, pricing, and milestones will be shared.
- The project will commence upon client approval and signing of a formal agreement.
3. Service Terms and Deliverables
3.1 Scope of Work
- The agreed scope will be documented in the contract.
- Any additional requests may be subject to additional charges.
3.2 Timelines & Deadlines
- Project timelines will be established before work begins.
- Delays caused by the client (e.g., delayed feedback or resource sharing) may impact delivery.
3.3 Revisions & Modifications
- Clients are entitled to a predefined number of revisions.
- Any additional modifications beyond the agreed scope may incur extra charges.
3.4 Testing & Deployment
- Services include proper testing and debugging before delivery.
- Deployment support is provided as per the agreement.
4. Payment Terms
4.1 Pricing & Payment Structure
- Payments must be made according to agreed milestones.
- Partial or full advance payment may be required depending on project size.
4.2 Late Payments & Penalties
- Late payments may result in service suspension.
- Interest or penalties may apply for overdue invoices.
4.3 Refund Policy
- Refunds are only applicable if we fail to deliver as per the contract.
- No refunds will be issued for completed milestones or approved deliverables.
5. Confidentiality & Data Protection
5.1 Data Security
- Client data will be handled with strict confidentiality.
- We implement industry-standard security measures to protect sensitive information.
5.2 Non-Disclosure Agreement (NDA)
- If required, both parties will sign an NDA before sharing sensitive project data.
5.3 Intellectual Property Rights
- Ownership of deliverables will be defined in the agreement.
- We retain no rights to the client’s proprietary code or content unless explicitly agreed upon.
6. Client Responsibilities
- Provide accurate project details and required resources.
- Respond promptly to queries and feedback requests.
- Ensure timely payments as per the contract.
7. Limitation of Liability
- We are not liable for indirect, incidental, or consequential damages arising from the project.
- Our maximum liability is limited to the amount paid for the service.
8. Termination of Services
- Either party may terminate the agreement under specified conditions.
- Refunds (if applicable) will be based on work completed.
- Data and project handover terms will be outlined in the contract.
9. Dispute Resolution
- Any disputes will be resolved amicably through mediation.
- If unresolved, legal proceedings will follow applicable jurisdictional laws.
10. Updates to Terms
We may update these Terms from time to time. Continued use of our services implies acceptance of the updated terms.
11. Contact Us
For any inquiries regarding these Terms, contact us at: