Last Updated: March 25, 2025E LINE TECHNOLOGIES - PRIVATE LIMITED ("Company," "We," "Us," or "Our") is committed to protecting the privacy of our clients and users while delivering high-quality professional services. This Privacy Policy outlines how we collect, use, store, and protect your personal and project-related data when you engage with our services.
1. Interpretation and Definitions
1.1 Interpretation
Words with capitalized initials have specific meanings, as outlined in the definitions below. These definitions apply whether used in singular or plural form.
1.2 Definitions
- Client/You: The individual, business, or entity engaging with our professional services.
- Company: E LINE TECHNOLOGIES - PRIVATE LIMITED.
- Personal Data: Any information that can be used to identify an individual, including name, contact details, and payment information.
- Service: The professional services provided by E LINE TECHNOLOGIES, including Native Development, Cross-Platform Development, DevOps, Web Development, Design, and Gaming Services.
- Project Data: Any proprietary, confidential, or technical information related to the project shared by the client.
2. Information We Collect
2.1 Personal Information
When you engage with our professional services, we may collect the following personal information:
- Name and Contact Details (Email, Phone Number, Mailing Address)
- Payment and Billing Information
- Company Name and Position (for business clients)
- Any other relevant information provided for service fulfillment
2.2 Project-Specific Information
We collect project-related data necessary to deliver the requested services, such as:
- Technical requirements and specifications
- Source code and design assets
- API keys and credentials (where applicable and agreed upon)
- Any additional project-related data provided by you
2.3 Automatically Collected Data
When using our services or visiting our website, we may automatically collect:
- IP Address, Device Type, and Browser Information
- Usage Data and Interaction Logs
- Cookies and Tracking Technologies (See our Cookie Policy for details)
3. How We Use Your Information
We use the collected information to:
- Provide, manage, and deliver our professional services
- Process payments and issue invoices
- Communicate project updates and support
- Ensure data security and fraud prevention
- Comply with legal obligations
- Improve our services and develop new solutions
We do not sell, rent, or trade your personal or project-related data to third parties.
4. Project Process and Timeline
4.1 Project Initiation
Upon receiving an inquiry, we will:
- Conduct an initial consultation to understand client requirements.
- Gather necessary project details, including scope, timelines, and deliverables.
- Provide a project proposal, including estimated costs and milestones.
4.2 Data Collection & Agreement
- Clients must provide necessary data, credentials, and resources required for the project.
- A formal agreement, including terms, NDA (if required), and payment structure, will be signed.
4.3 Development & Execution
- The project will be divided into phases with periodic updates to the client.
- Regular testing, feedback sessions, and modifications as required.
- Clients are expected to provide timely feedback to avoid delays.
4.4 Delivery & Deployment
- The final product will be shared for review.
- After approval, deployment will be conducted according to project scope.
- Post-delivery support will be available as per the agreed service terms.
5. Data Storage and Security
We take data security seriously and implement appropriate measures to:
- Store client data securely using encryption and access controls
- Restrict unauthorized access to sensitive project information
- Regularly update our security policies to mitigate risks
Your data is stored within secure servers located in jurisdictions compliant with data protection laws.
6. Data Sharing and Disclosure
We may share your data in the following circumstances:
- With Service Providers: Third-party partners assisting in project execution (under strict confidentiality agreements).
- Legal Compliance: If required by law, regulatory authorities, or court orders.
- Business Transfers: In case of mergers, acquisitions, or restructuring, where data may be transferred.
7. Data Retention
We retain personal and project-related data:
- For the duration of the project and up to 5 years post-completion for compliance and support purposes.
- As required by legal and financial regulations.
- Upon request, we will delete or anonymize data if no longer necessary.
8. Your Rights and Choices
You have the right to:
- Access, update, or correct your personal information.
- Request deletion of your data (subject to legal obligations).
- Withdraw consent for marketing communications.
- Request data portability where applicable.
To exercise these rights, contact us at legalteam@elinetec.com.
9. Third-Party Services and Integrations
Some of our services may involve third-party integrations (e.g., hosting providers, analytics tools). While we strive to work with trusted vendors, we recommend reviewing their respective privacy policies.
10. Children’s Privacy
Our professional services are not intended for individuals under the age of 18. We do not knowingly collect data from minors.
11. Updates to this Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page, and continued use of our services implies acceptance of the updated policy.
12. Contact Us
For any privacy-related inquiries, reach out to us:
Thank you for choosing E LINE TECHNOLOGIES. We are committed to protecting your privacy while delivering high-quality tech solutions.